Frequently Asked Questions

Tumbledry is a company which deals in laundry and dry cleaning services.  We are a company which is known for using American washing machines and American detergents to give a world class washing experience.

Tumbledry has live laundry services wherein you can come and see your clothes being washed. At our live store, we provide wash & fold, wash & steam iron, and steam iron services. Dry cleaning is done in our backed processing plant. To avail the services, you can call us on +917677250250 or +919920506305, or drop a pickup request on our website. Our pickup & delivery services are free. You can also walk-in to the store & drop your clothes anytime between 8 am to 8 pm (we are open all 7 days). Our delivery TAT is 24-48 hours for wash & fold, and wash & steam iron, and it is 96-120 hours (4-5 days) for dry cleaning.

Tumbledry is founded with aim to revolutionize the way the laundry is done. We aim to provide you world class laundry services at your convenience. We use hi tech machinery imported from USA and global standard detergents/emulsifiers/softeners from Diversey. We provide free doorstep pick-up and delivery. We have professionally trained manpower who are qualified to handle different type of fabrics and stains. We steam iron the clothes which has negligible chances of damaging the clothes, unlike coal-based ironing.

In wash & steam iron service, clothes are washed, tumble dried, steam ironed, folded & packed in premium packaging. Steam iron gives a wrinkle free cloth, and unlike coal based heavy iron it doesn’t cause unaesthetic white shine to clothes.

In wash & fold service, clothes are washed, tumble dried, folded & packed in premium packaging. No steam iron is done in this service.

Clothes which are recommended for dry cleaning shall not be wet washed, and only be dry cleaned.

Yes, we handle all type of spots and stains.

We have turnaround time of 24-48 hours for Wash and steam iron services; however, we have an express service also in which we will deliver clothes within 6 hours of order creation but the charges for same is different from normal rates.

We deliver the clothes given for dry cleaning within 4 days of order creation.

Yes, we provide free doorstep pick-up and delivery services from 8 am to 8 pm and chargeable pickup and drop services before 8 am and 8 pm.

Discount and offers varies from store to store and time to time. Please refer our Offers section for exciting offers and membership plans.

You can place an order either through 1) Website 2)  7677250250.

Yes, you can drop your clothes to our nearest store. We will update you once they are ready, and you can pick them up between 8 AM to 8 PM.

We are open from 8 AM to 8 PM on all 7 days of the week.

Our executive shall call you before pick up/delivery. In case you are not available during the pickup/delivery window you had selected, please communicate the same, along with the revised timing, to our executive.

Yes, you can reschedule your pickup/delivery to your convenient time slot either through our website, or by calling us on 7677250250.

Just keep the clothes ready. Our executive will reach your place, count & weigh the clothes in-front of you and handover the collection receipt.

Yes, please separate the laundry & dry-cleaning clothes before handing the same to our executive.

Please share special instructions, if any, with our executive at the time of pick up and we shall take care of them during our process.

Please pay at the time of delivery. Please insist for invoice (softcopy/hardcopy) for each order.

You can pay by credit/debit card, Paytm, cash or by net banking. We recommend you pay online rather than cash to avoid cases of right change notes not available with our executive. Our executive will be carrying the payment machine at the time of delivery at your doorstep.

All the colored clothes are subjected to a color bleeding test before being put in our machines for washing. Those clothes which bleed color are hand washed and tumble dried and are not mixed with the clothes which do not bleed color at any stage during the process.

We follow a rigorous process to ensure each cloth is given a customized treatment at our store so that it’s washed properly without limiting its life. Also, our staff is extensively trained on the process to take good care of your garments. Still, you are always welcome to walk-in to our nearest store and witness live our complete process of laundry.

Sir we are using machinery of world’s no. 1 company i.e. Alliance and have well trained and experience staff hence there is negligible chance of damage in clothes while washing.

We, at Tumbledry, can remove most spots & stains using globally renowned chemicals. However, very old or strong stains may not get completely removed in one wash and may require multiple wash cycles to get removed without damaging the clothes.

In case of any missing item, please give us a call on 7677250250 within 24 hours of delivery.

Yes, Tumbledry is the largest laundry and dry clean chain in India with 1000+ stores across 360+ cities in India.

schedule Free Pick Up

Our 7 Step Process For Spotless Shining Shoes!

Seven Step Process

Try it once to feel the difference

  • Inspection

    Shoe material analyzed to decide the cleaning methodology.

  • Dismantling

    The laces, sole, and other removable parts are separated to be cleaned individually.

  • Deep Cleaning & Stain Removal

    Any spots or stains are removed with German organic chemicals.

  • Deodorize (Anti-bacterial Treatment)

    All the bacteria, viruses and bad odor is eliminated.

  • Drying

    Shoes are Air Dried, Blow Dried, or Sun Dried depending on the skin type.

  • Shoe Nourishment

    Shoe skin is nourished & enriched with our unique natural oil based polish

  • Assembly

    Once polish is dried, our experts reassemble all shoe parts and pack them for delivery.

Try it once to feel the difference

Carpet Cleaning

Carpet Dry Cleaning Service By Tumbledry

An intense, deep-cleaning of carpets to restore their original glory

We specialize in dry cleaning of Persian rugs, silk & Turkish carpets, and all other premium, imported rugs of nylon, wool, cotton, polyester and olefin.

  • 100% carpet fabric color & luster preserved
  • Eco-friendly, pet and child-safe detergents
  • Anti germ treatment & deodorization
  • Mold damage reversal
  • Complimentary border pasting


Tumbledry Dry Cleaning for Woolen Garments

Our Woolmark approved Lagoon system is the world’s most advanced and eco-friendly technology for dry cleaning woolen garments – sweaters, coats, furs, shawls, pashmina, and jackets.

Your woolen garments will be delivered stain free, and will retain their original texture, smoothness, fluffiness, shape & size. Our advanced systems and processes ensure zero shrinkage.

For expensive and delicate woolens like furs & pashmina, we use special eco-friendly chemicals from Germany which are of neutral ph, and form a protective covering around wool fiber to maintain its shine & lustre after dry cleaning.


Curtain Dry Cleaning Service At Tumbledry

Premium curtain dry cleaning service service with facility to remove the curtains from rods and install them back after dry cleaning.

  • Processing as per curtain fabric type (silk, velvet, blackout etc)
  • Zero shrinkage guaranteed with our Italian technology
  • 99% stain removal promise
  • 100% shine & lustre maintained with our German organic chemicals
  • Crisp, wrinkle free steam iron
  • Complimentary curtain ring replacement

Leather Dry Cleaning

We specialize in dry cleaning of leather shoes, bags and jackets

Professional leather dry cleaning for jackets, bags, purses, clutches, wallets, belts, shoes, boots and stilettos.

Protect your leather items from dirt, dust, oil stains, perspiration, dehydration, mold & mildew.

Our expert leather care technicians inspect each item with utmost care to assess the color, shade, and type of leather, and accordingly decide the most appropriate treatment.

Complimentary conditioning and polishing to ensure smooth & shining finish

Shoes/Bag Cleaning & Restoration

Shoe & Bag Dry Cleaning & Restoration By Tumbledry

Experts in dry cleaning of Sports, Canvass, Leather, Suede, Nubuck Shoes, Sneakers, Boots, Sandals and Canvass, Jute, Leather & Suede Bags

    • Gentle chemicals and conditioners to maintain the color & fabric.
    • Mink & Lanolin Oil Nourishment
    • Spotless cleaning of laces, straps, insoles, and inner lining
    • Disinfection with our German deodorizers

Following Restoration Services are also available:

    • Sole pasting
    • Inner sole replacement
    • Damaged collar replacement
    • Inner lining replacement
    • Heel replacement
    • Sole replacement
    • Re coloring
    • Laces replacement

Haute CouturE Dry CleaniNG

Haute Couture Dry Cleaning At Tumbledry

Want to restore the glory of your haute couture? Look no further than Tumbledry!

We have a separate team of processing experts who handle your most expensive silk, bridal & designer wear for dry cleaning. Each Haute Couture article is given a customized treatment in our state of the art dry cleaning facility.

Our team has more than a decade experience of dry cleaning most delicate and expensive silk sarees, including: Banarasi silk, Kanjivaram/Kanchipuram silk, Baluchari silk, Bomkai silk, Tussar silk, Chanderi silk, Dharmavaram silk, Banglori silk, Mysore silk, and Patola silk.

Be it Manish Malhotra, Tarun Tahiliani, Masaba Gupta, or Sabyasachi Mukherjee – we have got tons of experience dry cleaning fashion articles from most popular designer houses. We understand the nuances of the make and design, as well as the fabric structure used by these designer houses – and this enables us to give the perfect treatment to these haute couture articles